- No 7 Jalan PJU 10/10e Damansara Damai
- 019 - 9860727
- info@furqonwellness.com
1.Have your items delivered straight to your home or pick them up from our centre.
2.Furqon Wellbeing employs the subsequent shipping methods for delivering our products directly to your door:
3.We provide the following services for orders within Malaysia.
Standard Delivery 1-2kg / 2kg +
Posted via local Malaysia Provide
1-3 Working Days
RM8.00 / RM 12.00 per order
4.Pickup Option
For customers residing in Damansara Damai area who prefer to collect their orders in person and save on shipping costs, kindly choose the ‘Collection’ option during checkout. Please send us an email mentioning your order number and your availability for collection. One of our team members will contact you shortly.
5.Global Shipments
Sending products abroad can be both expensive and time-consuming. Hence, international shipping is not available as an option during checkout. If you are an international customer, please email us with the list of products you wish to purchase, and we will gladly provide a quote for individual international orders.
6.Defective or Damaged Items
We offer replacements solely for items that are defective or damaged. If you need to exchange a damaged product for the same item, please contact us via email at info@furqonwellness.com . We will provide you with detailed instructions on how to return the item.
7.Our policy is valid for a duration of 7 days. If a week has passed since your purchase, regrettably, we are unable to provide you with an exchange.
8.To qualify for an exchange, the item must be unused and in its original condition, as well as in the original packaging, just as you received it.
9.To finalize your return, we need a receipt or proof of purchase.
10.Items that are not in their original condition, damaged, or missing parts due to reasons beyond our control will not be eligible for exchange.
11.Product Exchange
For exchanging your product, kindly email us at info@furqonwellness.com to receive instructions on the exchange process.
12.You are responsible for covering the shipping expenses when returning your item, and these costs are non-refundable.
13.The duration it takes for your exchanged product to reach you can vary depending on your location.